Consumer Law: Changes On The Way For Consumer Law
June 25th, 2010
Consumer law, some of it more than 80 years old, is in for a shakeup. Consumer Affairs Minister Heather Roy has launched a discussion document which has taken a year to prepare. She wants to develop “strong and relevant” legislation which promotes competition, consumer confidence and a simple “one door” policy for advice and help when transactions go bad. Roy’s announcement hasn’t had much of a mention in the media but those affected are taking notice. The Food and Grocery Council’s Katherine Rich says it’s a “significant review and discussion document which provides a genuine opportunity to streamline existing consumer-related laws.”
Rich says a range of laws are vital to the sector including the Fair Trading Act, the Weights and Measures Act and the Consumer Guarantees Act. The Direct Selling Association says the need for change has been evident for years because times are changing with catalogue selling and direct response marketing. Association director Garth Wyllie says businesses will need to be more aware of their compliance obligations. Roy wants submissions from consumers and the industry. The document is on
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